DGPR Policy
Introduction
At NetMeds Healthcare, we are committed to protecting and respecting your privacy. This GDPR Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Who we are
NetMeds Healthcare is a team of clinical pharmacists dedicated to providing exceptional services to Primary Care Networks (PCNs), General Practitioners (GPs), and Integrated Care Systems (ICSs). Our contact details are as follows:
- Name: NetMeds Healthcare
- Address: 86-90 3rd Floor, Paul Street, London, England, EC2A 4NE
- Email: info@netmedshealth.uk
- Phone Number: 01773 424 103
2. Personal data we collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address and phone number.
- Health Information: Medical history and prescription details relevant to the services we provide.
- Professional Details: Information related to your role within your organization if you are a healthcare professional.
3. How we use your personal data
We use your personal data for the following purposes:
- To provide clinical pharmacy services to you or your organization.
- To communicate with you regarding our services, updates, and important information.
- To manage and improve our services, ensuring quality and efficiency in patient care.
- To comply with legal obligations and regulatory requirements.
4. Legal basis for processing personal data
We process your personal data based on the following legal grounds:
- Consent: When you have given us explicit consent to process your personal data for specific purposes.
- Contractual Necessity: When processing is necessary for the performance of a contract with you or your organization.
- Legal Obligation: When we are required to comply with legal obligations.
5. Data retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Data sharing and disclosure
We may share your personal data with:
- Healthcare Providers: As necessary to provide services and improve patient care.
- Regulatory Authorities: To comply with legal and regulatory obligations.
- Third-Party Service Providers: Who assist us in delivering our services, provided they comply with our data protection standards.
7. Your rights under GDPR
As an individual, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data and information about how we process it.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization, where feasible.
- Right to Withdraw Consent: If we are processing your personal data based on consent, you have the right to withdraw that consent at any time.
8. Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
9. Changes to this policy
We may update this GDPR Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.
10. Contact us
If you have any questions or concerns regarding this GDPR Policy or your personal data, please contact us at:
- Email: info@netmedshealth.uk
- Phone: 01773 424 103
- Address: 86-90 3rd Floor, Paul Street, London, England, EC2A 4NE
